GDPR Compliance

Our Commitment to GDPR

Zero Vertex is committed to complying with the General Data Protection Regulation (GDPR) and protecting the rights of individuals in the European Economic Area (EEA) and United Kingdom.

Data Controller

Zero Vertex is the data controller responsible for your personal data. Our contact details are:

Zero Vertex
42 Thistle Street
Aberdeen AB10 1UB
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you provide explicit consent for us to process your personal data for specific purposes.
• Contract: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: When we must process your data to comply with legal requirements.
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months for complex requests.

You will not have to pay a fee to access your personal data or exercise any other rights. However, we may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded, repetitive, or excessive.

Data Protection Officer

While we are not required to appoint a Data Protection Officer, our designated privacy contact is available at [email protected] for any data protection inquiries.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach.

International Data Transfers

When we transfer personal data outside the EEA or UK, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Binding Corporate Rules where applicable

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Fulfilling contractual obligations
• Complying with legal requirements
• Resolving disputes
• Enforcing our agreements

When personal data is no longer needed, we securely delete or anonymize it.

Children's Data

We take special care when processing data relating to children. We obtain parental consent before processing personal data of children under 13 years old and ensure that our processing is fair and appropriate for the child's age.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: zero-vertex.com

Updates to This Policy

We may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes.

Contact Us

For any questions about our GDPR compliance or to exercise your rights, please contact us at [email protected].