Privacy Policy

Introduction

Zero Vertex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zero-vertex.com and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Express interest in obtaining information about us or our services
• Register for our programs
• Contact us via email or other means
• Complete forms on our website

The personal information we collect may include:

• Name and contact information (email address, postal address)
• Information about your child (name, age, educational background)
• Payment information (processed securely through third-party payment processors)
• Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your enrollment and payments
• Communicate with you about our programs and services
• Send you educational materials and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Analyze usage trends and preferences
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

While our services are designed for children and teenagers, we collect personal information from parents or legal guardians, not directly from children. We do not knowingly collect personal information from children under 13 without parental consent.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Data portability

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those of your country. We take appropriate safeguards to ensure your information remains protected.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Zero Vertex
42 Thistle Street
Aberdeen AB10 1UB
United Kingdom
Email: [email protected]